One WhatsApp Workspace for AI Sales, Support, Orders, and Follow-Ups
Connect a business WhatsApp number to process customer text, voice notes, photos, and documents, reply grounded in configured business knowledge, capture orders, deliver media, and keep human operators in total control.
Incoming text, voice note, photo, or document via WhatsApp.
Multimodal classification of intent, items, and buyer queries.
Grounded response from configured instructions & catalog.
Structured Customer 360 entry and order details captured.
Staff can pause AI, take over, or resume automation anytime.
Understand Customer Messages Across Supported Formats
Customers communicate in various ways. ConvortAI processes incoming text, voice notes, photos, and document attachments to understand buyer intent.
Extracts product questions, pricing queries, delivery addresses, and customer intents.
Identifies item codes, color variants, and product images sent by buyers ($0.007/image).
Transcribes and understands voice notes in supported languages ($0.010/voice note).
Parses attached PDF purchase orders, spec sheets, and receipt images where supported.
Combines text, audio transcriptions, and image analysis into structured buyer context before consulting your business knowledge repository.
Business-Trained AI Replies from Configured Sources
ConvortAI generates answers using your specific business guidelines, products, operating policies, and synced website content.
Polite, professional, or brand-tailored conversational guidelines.
Item titles, prices, stock limits, variant attributes, and delivery terms.
Synced FAQ pages, return policies, and service menus (where configured).
Response quality depends directly on configured business information and operational instructions.
From WhatsApp Conversations to Organized Customer Records
Extract contact details, delivery addresses, product interests, and order histories directly into organized Customer 360 profiles.
- Customer Name: Sarah K.
- City: Lahore (Gulberg III)
- Product: Leather Tote Bag (x2)
- Payment: Cash on Delivery
Track Customer Progress Across Configured Workflow Stages
Organize active conversations into pipeline stages so your team knows which inquiries require immediate action, follow-up, or fulfillment review.
Connected Order Capture, Confirmations, and Follow-Ups
Guide customer conversations through structured order workflows, itemized confirmation messages, and scheduled follow-ups.
Customer sends item query or image on WhatsApp.
AI collects delivery address and contact info.
Order details logged into dashboard context.
Itemized WhatsApp receipt & total delivered.
Automated reminder for pending confirmations.
Tracking update via PostEx/Leopards where configured.
Organize & Deliver Saved Media Content on Demand
Save product image sets, demonstration videos, PDF brochures, and document files into Media Groups ready for instant customer requests.
High-res product photo sets sent in native WhatsApp photo formats upon buyer request.
Short product walkthroughs and usage clips delivered directly in customer chat streams.
PDF catalogs, service price lists, and booking guidelines sent formatted for instant viewing.
Multi-Step Message Flows for Inquiries and Onboarding
Build structured, multi-step message sequences triggered by keyword inquiries, welcome triggers, or manual staff shortcuts.
Customer sends 'info', 'pricing', or starts chat.
Immediate greeting with core service options.
Product photos or video clip delivered ($0.001/file).
PDF pricing guide or spec sheet attached.
Time-delayed question to check buyer interest.
Sequences are designed for opt-in customer onboarding and responsive inquiry management. ConvortAI does not support unrequested bulk cold outreach.
1-Click Human Handoff & AI Reply Pause Controls
Your staff stays in complete control. Pause AI automation on any conversation with a single click, reply manually, and resume AI whenever selected.
AI handles routine buyer questions using business knowledge and catalog rules.
Staff clicks 'Pause AI' to handle custom requests, negotiations, or complex issues.
Once human conversation concludes, staff can re-enable automated AI replies instantly.
Safety & Compliance Responsibility: Clients remain responsible for lawful WhatsApp messaging, customer consent, operating guidelines, and reviewing AI reply quality for their business.
WhatsApp Connection & Linked Devices Management
Connect your standard WhatsApp or WhatsApp Business numbers using Linked Devices QR pairing. Monitor connection health and refresh sessions whenever needed.
Pair your primary phone using the Linked Devices QR code scanner inside your WhatsApp mobile app.
Track real-time session status (Online, Disconnected, Reconnecting) with diagnostic indicators.
If a mobile session expires or disconnects, dashboard alerts notify staff to re-scan the QR code.
Connect 1 instance (Starter), 3 instances (Growth), or 10 instances (Pro) based on your plan.
Link ConvortAI to Your Technical & E-Commerce Stack
Connect product catalogs, courier logistics, and custom backend systems using supported integrations, public APIs, and webhooks.
Format catalog data and order records where configured.
Import website pages and FAQ content into Knowledge Base.
Dispatch orders and track shipments where configured & supported.
Fulfill orders via Leopards logistics API where configured & supported.
Export records and trigger workflows via authenticated API keys.
Send event notifications to external webhooks on status changes.
Transparent Wallet Billing & Itemized Deduction Rates
Monthly subscriptions cover platform workspace access, while your prepaid wallet handles pay-as-you-go AI usage with full itemized log transparency.
Automated business-trained chat response
Visual product code & photo classification
Gemini audio transcription & intent analysis
TTS audio response generation
Multi-step sequence step delivery
Product brochure, image set, or document send
How Features Work Across Different Business Types
See how ConvortAI's modular capabilities combine into practical operation paths for product sellers, service providers, and support teams.
The Four Operational Layers of ConvortAI
A complete view of how message processing, knowledge responses, record organization, and staff oversight link into one system.
- Text inquiries & intents
- Supported product photos
- Supported voice notes
- Supported document attachments
- Business-trained AI replies
- Product & service catalogs
- WordPress knowledge sync
- Media Groups & sequences
- Customer 360 profiles
- 6-stage CRM pipeline
- Order capture & summaries
- Scheduled follow-up reminders
- 1-click human takeover
- Per-chat AI pause/resume
- Itemized usage wallet logs
- Linked Devices diagnostics
Bring Your WhatsApp Sales and Support Workflow Into One Workspace
Start with clear business information, process customer messages across text, voice, and media, and let your team step in whenever needed.
Includes a 7-day trial and $1 AI test credit. Connects via Linked Devices QR pairing.